What roadside assistance insurance offers, as its name suggests, is help and a whole series of solutions when your vehicle is immobilized due to a mechanical breakdown or mishap: transfers in tow trucks, cabs, ambulances, etc. Roadside assistance is, therefore, the cover that will get you out of trouble on the road.
Roadside assistance cover can vary greatly from one company to another. We recommend that you pay attention to certain aspects related to the vehicle and its occupants. In the first case, it is important that you check if you are entitled to assistance from kilometer zero, if there is a minimum and maximum distance the company will send a tow truck; or if you can choose which repair shop the tow truck will take your car to or if this is pre-arranged. Practically all the insurance companies offer roadside assistance from kilometer zero, but you should focus on whether you are covered only in Spain or all over the world.
On the other hand, it is important that you watch out for “unsuitable roads”: some roads are difficult to access and the tow truck will not be able to get to them. Another important point is whether the cover includes “repair at the place of breakdown”: in this case, a mechanic will be able to come to you at the place where you have broken down and solve the problem so that you can continue your journey.
People and pets
Roadside assistance insurance also takes care of people: transfers or accommodation due to breakdown, a replacement vehicle, an ambulance service in case of injury (it is important to check whether the driver’s companions are also covered) or the possibility of getting a transport ticket to return home if the journey cannot be made in the vehicle itself. Another aspect that can make a difference between the products offered in the market relates to pets. Some insurance companies also cover medical expenses if your dog or cat suffers injuries following a road traffic incident.
The truth is that roadside assistance insurance can minimize any inconvenience that we may have with our vehicle on the road and allow us to continue our trip without any worries. And one last recommendation, if you suffer a breakdown or mishap on the road, act responsibly to avoid further damage.