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A new age, new consumer habits

A new age, new consumer habits

In 2020, the Consumption and Consumer Trends in the 21st Century report by the Spanish Ministry of Consumer Affairs stated that, “We are entering an era in which globalization in terms of world economic transactions and the presence of the internet will render many of the classic theories of marketing obsolete.” In this scenario, the pandemic has also turned our lives upside down, helping to accelerate changes in consumer habits.

Dependency insurance: dignity and well-being

Dependency insurance: dignity and well-being

The rise in life expectancy is generating a notable increase in the number of dependent people, in other words, people who need significant help or assistance to carry out daily life activities or who are in a state in which, for reasons linked to the lack or loss of physical, mental or intellectual autonomy, they need assistance and/or significant help in their daily lives.

The insurance sector and the digital divide

The insurance sector and the digital divide

Carlos San Juan, the 78-year-old Valencian citizen responsible for the “I’m older, not an idiot” campaign, has generated a heated debate about the problems faced by many people as a result of the digital divide, in his case, in the banking sector.

Where is my package?

Where is my package?

The advantages of shopping on the Internet are undeniable… until our package fails to arrive. The maritime collapse that occurred last Christmas and the delays caused by the current complex situation for carriers makes many consumers wonder if it is the right time to shop online.

Insurance paid in installments

Insurance paid in installments

Insurance companies are offering their customers increasingly more benefits. One of these, especially in this difficult time of crisis, is the possibility of splitting insurance premium payments.

Naturally Protected

Naturally Protected

In these times of DANAs (cold drops), volcanic eruptions and floods, UNESPA has started up a website that offers all the information insured parties might need on who protects them and how to apply for compensation if they incur damages due to a natural phenomenon.

Normal and paranormal insurance

Normal and paranormal insurance

There was a time when no one was compensated if, for example, their home and personal effects were destroyed by fire, their vehicle was stolen, or even if they died, but luckily this is all in the past.

Home insurance

Home insurance

Having home insurance is not mandatory, but it is undoubtedly the best option to protect your home, your belongings and the people who live in it from the multiple risks to which we are exposed.

Virtual assistants for home insurance

Virtual assistants for home insurance

The leading insurance companies are determined to learn and innovate. And a good example of this is the way the sector invests in technology to make its interactions with users more direct, immediate and straightforward.